Consumer Protection

Joyful Restoration Wellness is committed to transparency, ethical care, and protecting client rights. In accordance with Texas House Bill 4224 and Section 181.105 of the Texas Health and Safety Code, the following information is provided to help consumers contact the appropriate licensing authority and file complaints if needed.

Contact the Texas Behavioral Health Executive Council (BHEC) through the Council’s official “Contact Us” webpage

BHEC Contact Information:

Phone: (512) 305-7700
Toll-Free Complaint Line: 1-800-821-3205
Email (Complaints): [email protected]
Mailing Address:
1801 Congress Avenue, Suite 7.300
Austin, TX 78701

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File a consumer complaint with the Texas Office of the Attorney General’s Consumer Protection Division.

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We know life can throw us all kinds of scenes and circumstances. Some of these moments are beautiful and some of them can happen in an instant and catch us off guard. It is easier to say, “when life gives you lemons, make lemonade” than to actually do it. The great news is that we do not have to stay stuck in a moment, we do not have to stay stuck in the hurt and the pain; we do not have to deal with life all on our own. God has promised to walk beside us and He gives us tools and resources that are in our reach when we need them. Therapy is one of those tools that are accessible to us. We welcome you with open arms and grace. Our hope is that as you take the steps to move in a healthy direction, God would restore your relationships and you. There is an abundance of joy that waits for you!